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Service Warranty

Be sure who you hire! At TheHomeMag we pre-screen each and every service provider on a 6-point checklist to ensure you
know who you are dealing with. Our pre-screen checklist covers the following:

  1. License Number We verify the company has a valid state license to perform the work advertised
  2. Bonded We verify that the company has the appropriate bonds in place to cover the work they are advertising
  3. Insurance We verify the company has current general liability and workman’s compensation insurance
  4. Complaints We check with the state license board to see if the company has any complaints registered against them
  5. References We check recent trade and consumer reference

How it works in four easy steps.

STEP1

Find a service provider

Homeowners search the site and find a service provider they like.

 

STEP 2

Homeowners register the job

Once a homeowner has decided to commence work on a project with a service provider from the website the homeowner will need to register the job on the service providers web page before the project starts. (Simply to ensure that the service provider was contacted through TheHomeMag).

Register Your Job

STEP 3

Project is completed

Service providers complete the project as usual.

 

STEP 4

If something goes wrong – Homeowners register a claim and the Service Warranty kicks in!

In the unlikely event the homeowner is not satisfied at the completion of the project, the homeowner needs to register a claim on the service providers website. At this stage OC-Home-Pro-Finder will step in and try to help resolve the problem. If we are unable to resolve it, we will reimburse the customer up to $1,000 to get the job finished correctly.

Register A Claim (the job is complete and you are not happy)

Restrictions apply. For a complete description, please see service warranty terms and conditions.